Compatible Phone Cases - iPhone
Compatible Phone Cases - Android
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Install Left Side Case Adapter from Box labeledDo not install ANY Left Side Case Adapter
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Install Right Side Case Adapter from Box labeledDo not install ANY Right Side Case Adapter
- Utilize the included Case Adapter Selector to find the appropriate adapters for your protective case.
- Install left side case adapter from box 1
- Install right side case adapter from box 2 or 3
- Connect your phone
CASE ADAPTER FIT
If you have selected the appropriate Case Adapters for your protective case, the left and right sides of the controller should be level with your phone.
CASE ADAPTER IS TOO THIN
Try installing a thicker Case Adapter for the appropriate side of the controller (left or right). For example, if R15A is too thin, try installing the next higher numbered adapter R20A. Connect your phone and ensure that the Status LED lights up.
CASE ADAPTER IS TOO THICK
Try installing a thinner Case Adapter for the appropriate side of the controller (left or right). For example, if R15A is too thick, try installing the next lower numbered adapter R10A. If R10A is still too thick, then try using without any adapter.
Case Adapters - Advanced Fit Instructions
CASE ADAPTER FIT
If you have selected the appropriate Case Adapters for your protective case, the left and right sides of the controller should be level with your phone.
CASE ADAPTER IS TOO THIN
Try installing a thicker Case Adapter for the appropriate side of the controller (left or right). For example, if R15A is too thin, try installing the next higher numbered adapter R20A. Connect your phone and ensure that the Status LED lights up.
CASE ADAPTER IS TOO THICK
Try installing a thinner Case Adapter for the appropriate side of the controller (left or right). For example, if R15A is too thick, try installing the next lower numbered adapter R10A. If R10A is still too thick, then try using without any adapter.
PROTECTIVE CASE COMPATIBILITY
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Maximum dimensions WITH a protective case:
171.0 x 86.0 x 14.1 mm
6.73 x 3.39 x 0.56 inches - Not compatible with protective cases that cover the connector port
- Not compatible with cases that consist of multiple pieces that lock together
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Some popular case models that are not compatible:
- Otterbox Defender
- Otterbox Commuter
- UAG Monarch Pro
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Maximum dimensions WITH a protective case:
173.0 x 86.0 x 14.1 mm
6.81 x 3.39 x 0.56 inches - Not compatible with protective cases that cover the connector port
- Not compatible with cases that consist of multiple pieces that lock together
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Some popular case models that are not compatible:
- Otterbox Defender
- Otterbox Commuter
- UAG Monarch Pro
- Google Pixel 6 series users: You may need to use a thinner adapter than what the Case Adapter Selector will match for your phone and case due to the camera bump on the Pixel phone.
PROTECTIVE CASE COMPATIBILITY
List of supported protective cases: iPhone | Android
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Maximum dimensions WITH a protective case:
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iPhone:
171.0 x 86.0 x 14.1 mm
6.73 x 3.39 x 0.56 inches -
Android:
173.0 x 86.0 x 14.1 mm
6.81 x 3.39 x 0.56 inches
-
iPhone:
- Not compatible with protective cases that cover the connector port
- Not compatible with cases that consist of multiple pieces that lock together
-
Some popular case models that are not compatible:
- Otterbox Defender
- Otterbox Commuter
- UAG Monarch Pro
- Google Pixel 6 series users: You may need to use a thinner adapter than what the Case Adapter Selector will match for your phone and case due to the camera bump on the Pixel phone.
Case Adapters (Right Side) - Advanced Fit Instructions
If there are alternate adapter options listed on the Case Adapter Selector for your protective case thickness, you may be able to choose an alternate adapter for the right side of the controller to reduce movement in the directions shown.
SAMPLE INSTRUCTIONS
(Example: for L35 and R20A match, alternate adapter options R20C / R20B)
Remove Case Adapter R20A and install adapter R20C from box 2. Connect your phone and if the Status LED button lights up, you have found the appropriate adapter R20C.
If the Status LED does not light up, remove Case Adapter R20C and install adapter R20B from box 2. Connect your phone and if the Status LED button lights up, you have found the appropriate adapter R20B.
If the Status LED does not light up, reinstall Case Adapter R20A as you have already found the appropriate fit.
If there are alternate adapter options listed on the Case Adapter Selector for your protective case thickness, you may be able to choose an alternate adapter for the right side of the controller to reduce movement in the directions shown.
SAMPLE INSTRUCTIONS
(Example: for L35 and R20A match, alternate adapter options R20C / R20B)
Remove Case Adapter R20A and install adapter R20C from box 2. Connect your phone and if the Status LED button lights up, you have found the appropriate adapter R20C.
If the Status Ring Indicator does not light up, remove Case Adapter R20C and install adapter R20B from box 2. Connect your phone and if the Status LED button lights up, you have found the appropriate adapter R20B.
If the Status Ring Indicator does not light up, reinstall Case Adapter R20A as you have already found the appropriate fit.
ADAPTER KIT
The Adapter Kit consists of boxes labeled 1, 2, 3, A and B and is located at the bottom of your Gamevice Flex product box. They contain 16 interchangeable Case Adapters and 2 pairs of interchangeable Phone Adapters.
CASE ADAPTERS
When using your phone WITH a protective case, use ONE left side adapter from Box 1 and ONE right side adapter from Box 2 or 3
PHONE ADAPTERS
When using your phone WITHOUT a protective case, use ONE set of adapters from Box A or B
ADAPTER KIT
The Adapter Kit consists of boxes labeled 1, 2, 3, A and B and is located at the bottom of your Gamevice Flex product box. They contain 16 interchangeable Case Adapters and 2 pairs of interchangeable Phone Adapters.
CASE ADAPTERS
When using your phone WITH a protective case, use ONE left side adapter from Box 1 and ONE right side adapter from Box 2 or 3
ADAPTER KIT
The Adapter Kit consists of boxes labeled 1, 2, 3, A and B and is located at the bottom of your Gamevice Flex product box. They contain 16 interchangeable Case Adapters and 2 pairs of interchangeable Phone Adapters.
PHONE ADAPTERS
When using your phone WITHOUT a protective case, use ONE set of adapters from Box B
INSTALLING PHONE ADAPTERS
Firmly insert the left side Phone Adapter (without the opening in the back) into the left side of the controller. Ensure that the sides of the Phone Adapter are flush with the controller cavity edge. Repeat for the right side making sure that the Lightning connector protrudes through the opening in the back of the Phone Adapter.
REMOVING PHONE ADAPTERS
Firmly pull the installed Phone Adapter on the left side of the controller until it is fully removed from the controller. Repeat for the right side.
INSTALLING CASE ADAPTERS
As shown below, slide the Case Adapters into the slots at the bottom of the controller cavity until the adapter snaps into place. You should feel a solid click that confirms the adapter is properly installed.
LEFT SIDE
Only a left side Case Adapter should be installed on the left side of the controller. The label side should be on the bottom and not visible when installed. You will use one of the adapters labeled L10, L15, L20, L25, L30, L35, L50. *
The number from the adapter label indicates the thickness of the bottom of the adapter (lower numbered adapters are thinner, higher numbered are thicker).
RIGHT SIDE
Only a right side Case Adapter should be installed on the right side of the controller. The label side should be on the bottom and not visible when installed. You will use one of the adapters labeled R10A, R15A, R15B, R20A, R20B, R20C, R25A, R25B, R35. *
The letter from the right side adapter label indicates the thickness of the back wall of the adapter ("A" is thinnest, "B" is medium, "C" is thickest).
INSTALLING CASE ADAPTERS
As shown below, slide the Case Adapters into the slots at the bottom of the controller cavity until the adapter snaps into place. You should feel a solid click that confirms the adapter is properly installed.
LEFT SIDE
Only a left side Case Adapter should be installed on the left side of the controller. The label side should be on the bottom and not visible when installed. You will use one of the adapters labeled L10, L15, L20, L25, L30, L35, L50. *
The number from the adapter label indicates the thickness of the bottom of the adapter (lower numbered adapters are thinner, higher numbered are thicker).
RIGHT SIDE
Only a right side Case Adapter should be installed on the right side of the controller. The label side should be on the bottom and not visible when installed. You will use one of the adapters labeled R10A, R15A, R15B, R20A, R20B, R20C, R25A, R25B, R35. *
The letter from the right side adapter label indicates the thickness of the back wall of the adapter ("A" is thinnest, "B" is medium, "C" is thickest).
CASE ADAPTERS
If you are using your phone WITH a protective case, depending on the thickness and shape of your protective case, select ONE Case Adapter for the left side of the controller from box 1 and ONE Case Adapter for the right side (where the Lightning connector is located) from box 2 or 3.
PHONE ADAPTERS
When using your phone WITHOUT a protective case, install ONE pair of adapters from the box labeled B.
REMOVING CASE ADAPTERS
Push firmly on the corner of the Case Adapter in the location and direction indicated by 1 below. At the same time, push firmly the corner of the Case Adapter outward at an angle indicated by 2 to remove the adapter. The adapter may bend or bow during removal, which is normal and will not damage the adapter*.
* If the adapter becomes stuck during removal, you may pull firmly on the adapter until the adapter is released from the controller.
LEFT SIDE
RIGHT SIDE
REMOVING CASE ADAPTERS
Push firmly on the corner of the Case Adapter in the location and direction indicated by 1 below. At the same time, push firmly the corner of the Case Adapter outward at an angle indicated by 2 to remove the adapter. The adapter may bend or bow during removal, which is normal and will not damage the adapter*.
* If the adapter becomes stuck during removal, you may pull firmly on the adapter until the adapter is released from the controller.
LEFT SIDE
RIGHT SIDE
CONNECTING YOUR PHONE
First connect your phone's Lightning port to the Lightning connector on the right side of the controller. Then gently pull the left side of the controller and expand it until your phone can fit into the left side. The Status LED on the right side of the controller will briefly light up white to indicate that the controller is properly connected to your phone and is ready for use.
DETACHING YOUR PHONE
Firmly hold your phone in the middle with one hand and gently pull the left side of the controller until the left side of your phone is detached and free from the controller. Then gently pull and disconnect your phone's Lightning port from the Lightning connector from the right side of the controller.
CASE ADAPTERS
When using your phone WITH a protective case, install ONE left adapter from the Adapter Kit box labeled 1 and ONE right adapter from either box labeled 2 or 3 that best fit your protective case.
PHONE ADAPTERS
When using your phone WITHOUT a protective case, install ONE pair of adapters from the Adapter Kit box labeled either A or B that best fit your phone.
PHONE ADAPTERS
When using your phone WITHOUT a protective case, install ONE pair of adapters from the Adapter Kit box labeled C.
DETAILED INSTRUCTIONS
USING THE CASE ADAPTER SELECTOR
Beginning with the slot directly below the START label, attempt to slide the corner of your phone with the protective case on as shown.
If you cannot slide your phone in freely, move on to the next slot in the direction indicated by the arrows and try again. The first slot that you can slide your phone in freely is your match.
Keep going until your phone can slide in freely into one of the slots. If your phone does not fit into any of the slots, your protective case is too thick and is not compatible with Gamevice Flex.
SAMPLE INSTRUCTIONS
(Example: L25 and R15A fit)
Install L25 from box 1 to the left side of the controller as shown in the Installing Case Adapters section. Install R15A from box 3 to the right side of the controller. Connect your phone and ensure the Status LED lights up.
The R15B alternate adapter option shown on the Case Adapter Selector may provide a tighter fit for your protective case. Refer to the Case Adapters (Right Side) - Advanced Fit Instructions section for additional instructions.